Even the most non-invasive procedure can be difficult for patients with special needs, causing them to miss their regular appointments or refuse routine procedures like dental cleaning.
I have been going here for 30 years and the extra care they take is outstanding.
Response from the owner:Thank you for your kind words and longtime support! We truly appreciate you taking the time to share your feedback and are grateful for the trust placed in our team over the years.
It was thorough professional and informative. I was satisfied with consultation and look forward to having my dental needs addressed
Response from the owner:Thank you for your 5-star review! We appreciate your kind words and are grateful you took the time to share your feedback. Thank you for your support!
Everything went great today for her surgery but I do have some feedback about other things. My daughter was scheduled to be put to sleep to undergo a root canal. They ended up needing more anthesia which I was willing to pay for. Surgery was supposed to be an hour (I was told this before they started), and it ended up being 2 hours because of some minor complications. Noone came to the lobby to inform us. When it was over, I asked to see her. They said I had to pay first. I just paid almost 5k and they were more worried about an additional $300 before allowing me to see my daughter? This didn't sit right. I didn't say anything. I paid the bill and went to see my daughter. Dr. Hoffman is the nicest man I have ever met! He was outstanding.
Also, in the weeks before her surgery, the office appeared to not communicate. I would receive a call saying one thing then someone else would say another. They were never on the same page.
Last week, they needed to speak with me to confirm a few things. They called me at 8:16am then again at 1:06pm. Leaving me a voicemail that if they do not hear from me they were going to cancel her surgery. Wow! I work. I work 8am-5pm. I do not have access to my phone during those hours. They did leave a voicemail and I would have called the next day but they did not give me a chance before sending me an email threatening to cancel.
Also, they had called me several weeks before to inform me I had no insurance. I called my insurance company and they said I did. Not sure what happened but it resulted in unnecessary phone calls during my only free 20 minutes at work.
If your appointment is at 10am, do not plan on seeing anyone for awhile. All our appointments ran an hour behind.
I think Dr. Hoffman is wonderful but the office staff needs some help.
Not friendly at all. Noone even smiled!
The nurses in the room with my daughter were great too.
Response from the owner:Thank you for your feedback and kind words about Dr. Hoffmann and our clinical team. We appreciate you taking the time to share your experience. Your feedback is valuable to us as we continually strive to provide the best possible care and experience for every family.
I went to nervous and 3 to 4 hours later, I essentially woke up in the car on my way home without realizing anything had happened. If you have trauma with previous dental issues, this is the place. I have a had severe dental trauma my entire life. Until now, they are all fantastic.
Response from the owner:Thank you for your kind words and for sharing your experience. We’re grateful our team could help provide a comfortable experience and appreciate your trust in us.
Sedation dentistry is part of an approach to oral health, which is much more focused on the patient’s education and comfort than ever before. The goal of a good dentist is to make you feel safe and comfortable in the dentist chair and to be ready to come back anytime for your regular check-ups or any treatment you may need.
Sedation can range from the mildest type to general anesthesia, depending on how serious the procedure is, and the medical history of the patient. However, even the most non-invasive procedure can be difficult for patients with dental anxiety or special needs, causing them to miss their regular appointments or refuse routine procedures like dental cleaning.
Typically, a dental cleaning does not involve the use of sedation because many patients are able to sit through a cleaning with little or no pain and/or anxiety. However, in certain cases, yes, sedation can be used for cleaning a patients teeth.
When Sedation is Needed for a Teeth Cleaning
Special needs patients are those who due to their mental, physical, medical, cognitive and developmental conditions require special consideration when receiving dental treatment. Some of the conditions that require special needs dentistry, include:
Special needs dentistry addresses the specific issues of each patient and provides the special needs dental care he or she requires.
It takes compassion and understanding to care for patients with special needs. While most dentists are able to accommodate certain special needs patients, The Dental Anesthesia Centerfocuses on meeting the needs and limitations of these patients. We understand that some patients need sedation for even a routine teeth cleaning. If your child or loved one requires special needs dentistry, we will be glad to schedule your next appointment.
St. Louis Sedation, Sleep & Special Needs Dentistry
Your initial oral examination includes a visual examination, charting, diagnosis and treatment recommendations. We will also take x-rays, which includes the panoramic x-ray for proper diagnosis of the anterior (front) and posterior (back) teeth as well as the bite-wing x-ray series for proper diagnosis of proximal decay of posterior teeth.
Call us today to schedule your appointment at (314) 862-7844. We look forward to meeting you!
