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How to Talk to Us About Your Dental Fear Without Feeling Embarrassed

Nervous about even calling a dentist? Here’s exactly how to talk about your dental fear with The Dental Anesthesia Center in St. Louis, judgment-free.

For many of our patients, the hardest part of getting dental care is not the appointment. It is the phone call before it. Saying out loud that you are afraid of the dentist, that you have been avoiding care for years, or that you once cried or panicked in a dental chair can feel humiliating, even when it is the most common story we hear.

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Carrie and Dr B are awesome!
I cannot say enough about Dr. Hoffmann and his incredible staff. I never thought for a second that I would not be terrified to go to the dentist for the rest of my life, but Dr. Hoffmann changed that. I have had extensive work done over the last few months, all pain free. I was missing teeth due to a decades old bridge falling out and Dr. Hoffman made sure I had a beautiful smile in time for my daughter’s wedding. I have never experienced a kinder more compassionate team, when you go, you know you are in good hands. There is more work to be done, but I am no longer afraid, at all. Thank you Dr. Hoffmann, and thank you to your team. You’ve changed my life.
Response from the owner:Thank you so much for your incredibly thoughtful review. Your kind words truly touched all of us. It means so much to know that our focus on compassionate, gentle care and making people feel comfortable is making a difference. Dr. Hoffmann and our entire team are grateful for your trust and for taking the time to share such a heartfelt message. We appreciate you more than you know and wish you all the very best!
I was terrified of the dentist and had not gone in years. I’m so glad I found Dr Hoffmann. I now can go to the dentist and am not scared to death. He is so kind. So gentle. I’m so grateful!
Response from the owner:Thanks for your kind words! We're so glad you had a positive experience with our team. Providing compassionate, comfortable care is always our goal. We truly appreciate your support!
Melissa did an excellent job making us feel comfortable through the entire process.
Response from the owner:Thank you for your kind review! We're so glad to hear you had a positive experience. We'll be sure to share your kind words with Melissa. We truly appreciate your support!
Always a welcoming and comfortable experience for my adult son with IDD. He’s been coming to this office for many years now, and he no longer has anxiety with dental work anymore.
Response from the owner:Thank you so much for your kind words! We’re grateful for your support and are so glad you had a positive experience with our team.

Why Talking About It Feels So Hard

Dental fear often comes with a second layer of pain: shame. Many patients believe they are the only adult who feels this way, or that a dental team will scold them for the state of their teeth. Some had a frightening or painful experience years ago, sometimes in childhood, and were later told they were overreacting. Others fear losing control, being judged, or simply not being believed.

None of that will happen here. Fear of dental care is remarkably common, and in our office it is treated as important medical information rather than a character flaw. Knowing how you feel helps us plan the right kind of care for you.

You Do Not Need the Perfect Words

There is no script you have to get right. Any of these openers works just fine on the phone:

  • “I’m really anxious about the dentist, and I’ve been putting this off for a long time.”
  • “I had a bad experience years ago, and I haven’t been back since.”
  • “I gag really easily, and it makes cleanings unbearable.”
  • “I’m calling for my son. He has special needs and regular dental visits don’t work for him.”
  • “Honestly, I’m nervous even making this call.”

That last one happens more often than you might think, and our team knows exactly what to do with it. From there, we ask gentle questions and you share only what you are comfortable sharing.

What Helps Us Help You

If you can, it is useful to mention a few things, either on the phone or at your consultation:

  • What specifically worries you most. Needles, drilling sounds, gagging, feeling trapped, cost, being lectured. Naming it lets us address it directly.
  • Past experiences that stuck with you. You do not need to relive them in detail. Even “I had a painful extraction once” tells us a lot.
  • How long it has been. Whether it is two years or twenty-five, this only helps us plan. No one here will shame you for the number.
  • What has helped or not helped before. If a previous dentist tried something that made it worse, we want to know.

What Happens After You Speak Up

Once we understand your fear, it shapes everything. Your consultation with Dr. Michael J. Hoffmann, Dr. Sean M. Thoms, or Dr. Maris E. Behl moves at your pace. We explain what we find, discuss which level of sedation or anesthesia may be right for you, and walk through exactly what your visit will look like, step by step, so there are no surprises. Many patients tell us that the consultation alone lifted a weight they had carried for years.

Caregivers, this applies to you too. If you are speaking up on behalf of a loved one with severe anxiety or special needs, we will listen just as carefully.

Contact The Dental Anesthesia Center

The conversation you have been dreading is usually far kinder than you imagine. Call The Dental Anesthesia Center at (314) 862-7844, or send us a message through our contact form. However you start the conversation, we will take it from there.

Updated: July 6, 2026